14 Days Money Back Guarantee
Your satisfaction is very important to us. In case the product doesn’t meet your expectations or you changed your mind, you can return your device for free. Please use the below form to receive your free return label. After 14 days have passed since you received your order, we unfortunately can’t offer any refunds.
For pre-loved devices, you can return your undamaged device within 14 days after delivery for a full refund. To be eligible for a return, your item must be sent back in the same condition it was purchased, be free of any passcodes and iCloud/Google accounts and include all accessories it came with. In case that there are obvious signs of use or the device was damaged after receipt, we will grant you no refunds and send the device back to you.
When will I receive my refund?
After you submit the below form, our customer service team will reach out to you and provide you with a return label within 3 working days. As soon as our vendor receives the returned product, it will be inspected and after which we will initiate the refund within 4 working days. It will take several more days until the refund is reflected on your bank statement. In case that it isn’t shown 7 working days after you received the refund notification from us, please get in touch with us via email to firstname.lastname@example.org.
3 Months Warranty
Unlike most electronics or secondhand stores, Reebelo is fully confident in the devices we offer for sale. This is why each device, wether it is brand new or pre-owned, comes with a free warranty period provided by our vendors. In case of any defects during the warranty period, your device will be repaired, or if this isn't be possible replaced, for free.